Water Extraction & Water Mitigation
The first step in dealing with water damage is removing the water from the premises. Whether it’s Category 1 Water or Category 3 Water, extracting water as soon as possible is imperative to avoid the generation of microbes and fungi caused by moisture. The exact procedure varies according to the job, but each instance follows the same basic guidelines.
HRS begins by inspecting the flooring for standing water. If there is carpet, we
use a moisture probe to check inside and under the pad. We utilize a truck-mounted extractor for superior suction and quick water removal. Carpeted areas are worked with a specialized water claw extraction head that allows for the carpet pad to be compressed and the water squeezed out. It’s important to check for “hidden” moisture areas (under cabinetry, inside floor vents, etc.) and ensure the water is extracted from these areas.
Water is categorized based on how contaminated it is.
Category 1 Water: Also referred to as “clean water.” This water originates from sources such as a broken water supply line and doesn’t present a significant health threat.
Category 2 Water: Also referred to as “grey water.” This water comes from sources that have may have an increased pathogen load which could be detrimental to health. Examples include dishwasher or washing machine overflow, fishtank breakage, sump pump failure, or toilet overflow with no solid waste.
Category 3 Water: Also referred to as “black water.” This water has the highest level of pathogens with sources such as toilet overflow with solid waste, waste line backup from beyond the trap, outdoor water entering from the ground (including from rivers or streams), etc.
Water Damage Mitigation
After the water is removed, mitigating the damage is the next step. This involves ensuring your property is properly dried and sanitized, minimizing the devastation caused by the water as much as possible. Removing any detritus, damaged belongings, and ruined building materials such as flooring and drywall is followed by disinfecting the property. Any personal items that are salvageable are cleaned through our content restoration services and returned. HRS’s IICRC certified technicians then use industrial high-powered air movers and dehumidifiers to dry the affected space. At this point the property is ready for the reconstruction phase.
Decorative Rugs: Water is extracted like carpet, then the rug is taken offsite for specialized cleaning to prevent dye issues, fringe browning, or deterioration.
Wood Products: These are handled with specialty floor drying mats.
Wall-to-Wall Carpet: Carpet is usually “floated” – a corner is pulled back and airflow is introduced between the carpet and pad.
HRS Disaster Restoration Services – Phoenix
When disaster strikes, HRS’s 24 hour restoration services are here for your emergency cleaning and professional restoration needs. In addition to water extraction and water damage restoration, HRS offers the following emergency restoration services:
Fire Damage & Restoration
A fire can be the most traumatic and devastating experience a home or business owner ever faces. In a best case scenario, it can cause minor smoke damage; in a worst case scenario, it can obliterate an entire structure. HRS will help you navigate these stressful circumstances and bring your property back to a safely inhabitable state.
The fire damage restoration professionals at HRS are available 24 hours a day! By carefully following our proven procedures, we ensure your property is brought back to the safe, comfortable space that existed before the fire damage and smoke damage. This begins with a property inspection to assess the level of structural damage and content damage. We will report our findings to you and answer any questions you may have so you are fully informed and understand what results can be reasonably expected.
In simple terms, returning your home or business to its pre-fire state consists of three general elements: structural damage restoration, content restoration and/or removal, smoke mitigation, and odor mitigation. Making sure your property is structurally sound is a priority. If there are stability issues, our professional restoration team can provide full construction services to rectify the situation. We will also remove any of your belongings that have been burned beyond repair, including items containing synthetic materials. Any items that are salvageable will be repaired and returned both to minimize cost to the home or business owner as well as to help lessen the anxiety of loss; unsafe items will be disposed of. Finally, our disaster clean-up team will remove all smoke residue, including the pervasive odor. Our IICRC certified Odor Control Technicians will use odor removal techniques include thermal fogging, high-level ozone deodorization, and hydroxyl deodorization.
Mold Inspection, Testing, & Remediation
No homeowner or business owner wants to hear that they have mold. Mold spreads quickly and can cause severe respiratory problems, especially in infants, children, the elderly, and those with health issues. Depending on the extent of the mold, a property can even be declared uninhabitable due to the threat it poses to the health of the occupants.
Mold occurs in damp areas and is often caused by water damage or flooding. Mold can also be the result of a current water leak or improper water leak clean-up from a previous issue. Mold can be present in carpet, wall interiors, floorboards, and ceilings, as well as easily spotted locations. HRS’s experts will determine the source of the mold, remove all traces of the mold, and repair or replace the damaged structures, ensuring the issue that caused the mold is remediated.
Due to the possible toxicity of the mold in your home or business, it’s important to have mold removal handled by professionals. Our Phoenix mold remediation specialists are IICRC certified in Applied Microbial Remediation, ensuring all aspects of the mold abatement are handled safely.
Reconstruction & Restoration
Handling a home or commercial property’s disaster situation requires both mitigating the issue and rebuilding the affected areas of the property. Once the emergency has been taken care of—whether it’s water damage, fire damage, mold remediation, trauma clean-up/bio-cleaning, or asbestos abatement—the property will need to be restored. This could include structural repairs, drywall, plumbing, electrical, and/or landscape replacement … just to name a few. As a fully licensed general contractor, we can provide these services to homeowners as well as commercial properties. Our work ranges from basic repairs to complex, multi-faceted projects.
Our reconstruction efforts extend to your belongings affected by the disaster. Our content restoration program will repair any salvageable items including furniture, clothing, and electronics.
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